What affects my eligibility for a refund?

How do I get money to my E-Wallet?

To get money to your E-Wallet, please check the cancellation policy in your voucher, by clicking View Voucher. Online cancellation will be available in the Bookings section of your User Profile: Please go to EconomyBookings and make sure to register your account. Sign in to your User Profile or register using the email specified during the booking process to create it. When you Sign in please find the Bookings section. You will see your Accepted/Pending/Past bookings. Click on the green button "Overview". Scroll down to find the button "CANCEL" - continue with cancellation. Click on Free Cancellation & Receive xxx EUR Credit. When canceling a booking, top up your Credit Wallet to save the amount paid. You will see the message "Booking canceled". Also you will receive email notification that booking was canceled. You will see E-Wallet balance in your User Profile immediately. You can use the balance you saved to pay for a new booking. Please note that you will not be able to cancel your booking if your rental period has already started.

My travel plans have changed, how can I cancel my booking?

You will need to cancel your current booking in your User Profile and make a new one. Please sign in to your User Profile or register using the email specified during the booking process to create it. Online cancellation will be available in the Bookings section of your User Profile. When canceling a booking, your E-Wallet will be topped up with the amount you paid. Use the balance you saved to pay for a new booking. Please note that you will not be able to cancel your booking if your rental period has already started.

What is your cancellation policy?

Online free booking cancellation is available in the Bookings section of your User Profile up to 48 hours before initial pick-up time. Please sign in to your User Profile or register using the email specified during the booking process to proceed with free cancellation. After cancellation is made, the amount you paid will be returned immediately to your E-Wallet as a BookingCredit™. You will get a credit (BookingCredit™) that can be used towards future bookings on EconomyBookings.

What is your cancellation and refund policy?

The Renter can cancel the booking and get a credit that can be used towards future bookings on EconomyBookings (hereinafter BookingCredit™) up to 48 hours before the initial pick-up time, through the My Booking section of the website or in Account, of the website, if user is registered. No refund will be provided if a cancellation is requested after the initially scheduled pick-up time. Reservations made within 48 hours of the pick-up time are non-refundable. If a cancellation request is directed to the car rental provider rather than the Company, this Cancellation and Refund Policy will not be applicable. Renters can check their available BookingCredit™ by visiting the website's My Booking section or in Account, if the user is registered, and utilizing their original booking number and email address. Depending on the circumstances surrounding the cancellation, the Company might offer additional BookingCredit™ on top of the original amount paid for the canceled booking. Online booking cancellation is available in the Bookings section of your User Profile. Please sign in to your User Profile or register using the email specified during the booking process.

How do I withdraw funds from the E-Wallet to my original payment method?

Please sign in to your User Profile or register. In the Bookings section, find your active booking, click "Overview", and then Cancel. The funds will get added to your E-Wallet instantly. You will receive a "Your E-Wallet has been credited" email with a "How does it work?" section. Please follow the instructions.

What is your refund policy?

We offer a full refund to your E-Wallet if canceling up to 48 hours before the initial pick-up time. E-Wallet will be refunded in full prepayment amount as a BookingCredit™. You can also request a withdrawal to the original payment method. No refund will be provided if a cancellation is requested after the initially scheduled pick-up time. Reservations made within 48 hours of the pick-up time are non-refundable. If a cancellation request is directed to the car rental provider rather than us, our cancellation and refund policy will not be applicable.

How do I get money to my E-Wallet?

To get money to your E-Wallet, please check the cancellation policy in your voucher, by clicking View Voucher. Online cancellation will be available in the Bookings section of your User Profile: Please go to EconomyBookings and make sure to register your account. Sign in to your User Profile or register using the email specified during the booking process to create it. When you Sign in please find the Bookings section. You will see your Accepted/Pending/Past bookings. Click on the green button "Overview". Scroll down to find the button "CANCEL" - continue with cancellation. Click on Free Cancellation & Receive xxx EUR Credit. When canceling a booking, top up your Credit Wallet to save the amount paid. You will see the message "Booking canceled". Also you will receive email notification that booking was canceled. You will see E-Wallet balance in your User Profile immediately. You can use the balance you saved to pay for a new booking. Please note that you will not be able to cancel your booking if your rental period has already started.

My travel plans have changed, how can I cancel my booking?

You will need to cancel your current booking in your User Profile and make a new one. Please sign in to your User Profile or register using the email specified during the booking process to create it. Online cancellation will be available in the Bookings section of your User Profile. When canceling a booking, your E-Wallet will be topped up with the amount you paid. Use the balance you saved to pay for a new booking. Please note that you will not be able to cancel your booking if your rental period has already started.

What is your cancellation policy?

Online free booking cancellation is available in the Bookings section of your User Profile up to 48 hours before initial pick-up time. Please sign in to your User Profile or register using the email specified during the booking process to proceed with free cancellation. After cancellation is made, the amount you paid will be returned immediately to your E-Wallet as a BookingCredit™. You will get a credit (BookingCredit™) that can be used towards future bookings on EconomyBookings.

What is your cancellation and refund policy?

The Renter can cancel the booking and get a credit that can be used towards future bookings on EconomyBookings (hereinafter BookingCredit™) up to 48 hours before the initial pick-up time, through the My Booking section of the website or in Account, of the website, if user is registered. No refund will be provided if a cancellation is requested after the initially scheduled pick-up time. Reservations made within 48 hours of the pick-up time are non-refundable. If a cancellation request is directed to the car rental provider rather than the Company, this Cancellation and Refund Policy will not be applicable. Renters can check their available BookingCredit™ by visiting the website's My Booking section or in Account, if the user is registered, and utilizing their original booking number and email address. Depending on the circumstances surrounding the cancellation, the Company might offer additional BookingCredit™ on top of the original amount paid for the canceled booking. Online booking cancellation is available in the Bookings section of your User Profile. Please sign in to your User Profile or register using the email specified during the booking process.

How do I withdraw funds from the E-Wallet to my original payment method?

Please sign in to your User Profile or register. In the Bookings section, find your active booking, click "Overview", and then Cancel. The funds will get added to your E-Wallet instantly. You will receive a "Your E-Wallet has been credited" email with a "How does it work?" section. Please follow the instructions.

What is your refund policy?

We offer a full refund to your E-Wallet if canceling up to 48 hours before the initial pick-up time. E-Wallet will be refunded in full prepayment amount as a BookingCredit™. You can also request a withdrawal to the original payment method. No refund will be provided if a cancellation is requested after the initially scheduled pick-up time. Reservations made within 48 hours of the pick-up time are non-refundable. If a cancellation request is directed to the car rental provider rather than us, our cancellation and refund policy will not be applicable.

How do I get money to my E-Wallet?

To get money to your E-Wallet, please check the cancellation policy in your voucher, by clicking View Voucher. Online cancellation will be available in the Bookings section of your User Profile: Please go to EconomyBookings and make sure to register your account. Sign in to your User Profile or register using the email specified during the booking process to create it. When you Sign in please find the Bookings section. You will see your Accepted/Pending/Past bookings. Click on the green button "Overview". Scroll down to find the button "CANCEL" - continue with cancellation. Click on Free Cancellation & Receive xxx EUR Credit. When canceling a booking, top up your Credit Wallet to save the amount paid. You will see the message "Booking canceled". Also you will receive email notification that booking was canceled. You will see E-Wallet balance in your User Profile immediately. You can use the balance you saved to pay for a new booking. Please note that you will not be able to cancel your booking if your rental period has already started.

My travel plans have changed, how can I cancel my booking?

You will need to cancel your current booking in your User Profile and make a new one. Please sign in to your User Profile or register using the email specified during the booking process to create it. Online cancellation will be available in the Bookings section of your User Profile. When canceling a booking, your E-Wallet will be topped up with the amount you paid. Use the balance you saved to pay for a new booking. Please note that you will not be able to cancel your booking if your rental period has already started.